FAQ: Jamstack 2 - The Most Incredible Guitar Amplifier
For the most up-to-date information about the status of our project, check our project updates on Indiegogo!

Does it work on acoustic?

The Jamstack 2 will work with acoustic for playing, but not for mounting. Because the Jamstack 2 relies on the bottom strap button for mounting, this would block the output jack of most acoustic electric guitars. That being said, we have many acoustic players who happily use their Jamstack unmounted.

Last updated: December 18, 2020 12:50

Will it hurt my guitar?

No! Our mounting bracket is made out of TPE (the same material used in guitar stands) and will not hurt even the most delicate finishes.

Last updated: December 18, 2020 12:50

Can I plug in headphones?

Yes! Jamstack 2’s 1/8th output jack can be used as a line out, a headphone out, or you can even use it as a 2nd line-in to play 2 guitars through your Jamstack! The SKAA wireless headphone accessory is an addition option to!

Last updated: December 18, 2020 12:50

What if I’m not around WIFI?

While a data connection comes in handy for downloading apps, once they are on your phone, you can enjoy using the app wherever you are, even in airplane mode!

Last updated: December 18, 2020 12:50

Do I need to drill a hole in my guitar?

No. Jamstack innovative design uses your already existing strap button to attach the bracket to your guitar. That means that no extra holes are required! It’s as easy as changing strap buttons or adding a locking strap to add the Jamstack bracket.

Last updated: December 18, 2020 12:50

Can I play Jamstack without using a phone?

Yes! Jamstack 2 is equipped with on-board sounds. While you can expand your palette and toolset with apps, you don’t need a phone to play with great tone.

Last updated: December 18, 2020 12:50

Does it work with bass?

Yes! While the on-board sounds are optimized for bass, the Jamstack 2 uses full range speakers. This means that it can handle the low frequencies of your bass guitar, and by using a good bass amp simulator app, you can have access to realistic sounding bass amps, bass pedals, and more.

Last updated: December 18, 2020 12:50

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Indiegogo!
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